Privacy Policy

1. Information We Collect

合同会社なのは (“we”) may collect personal information to the extent necessary in connection with inquiries, consultations, quotes, and the provision of production and support services.

The information we collect includes items such as your name, email address, company or business name, website URL, the details of your inquiry, information shared during consultations, and materials needed for production and review.

2. Purposes of Use

We use the information we collect for the following purposes:

• Responding to inquiries, contacting you, and verifying your identity
• Reviewing your inquiry, preparing quotes, and handling contract procedures
• Providing services such as website production and improvement
• Pre-launch reviews, post-delivery communication, and necessary notices
• Improving the quality of our services and reviewing how we operate this website

If we need to use information for any purpose other than those listed above, we will clearly state that purpose in advance.

3. Provision to Third Parties and Outsourcing

We do not provide personal information to third parties except as required by law or with your consent.

When we outsource work necessary to provide our services to outside businesses or partners, we share information only to the extent necessary for that work and require them to handle it appropriately.

4. Use of External Services

This website and our services may use external services, such as those for contact forms, access analytics, CMS, email, payments and file sharing.

To understand how this website is used and to improve it, this website uses Google Analytics, provided by Google LLC, and Microsoft Clarity, provided by Microsoft Corporation.

• Google Analytics: Measures usage such as the pages you view, the date and time of use, referring sources, the device and browser you use, and your approximate region.
• Microsoft Clarity: Analyzes interactions such as clicks and scrolling through heatmaps, session replays and similar means. Privacy-sensitive information, such as form input fields, is masked by Clarity's features.

These services may collect information using cookies and other identifiers.

We do not send information that directly identifies you, such as your name or email address, as analytics data.

The information collected is handled in accordance with the respective terms and privacy policies of Google and Microsoft.

You can disable cookies in your browser settings. For Google Analytics, you can also use the opt-out add-on provided by Google.

Information sent to other external services is also limited to the extent necessary to operate this website and provide our services. How information is handled by each external service is governed by that service's terms and privacy policy.

5. Security Management

We manage the personal information we collect appropriately, within a reasonable scope, to prevent loss, leakage, alteration, unauthorized access and the like.

Information that no longer needs to be kept is deleted or disposed of by appropriate means after the period required for business purposes has passed.

6. Disclosure, Correction, Deletion, etc.

If you request disclosure, correction, deletion, suspension of use or similar actions regarding your personal information, we will respond within a reasonable scope in accordance with applicable laws after verifying your identity.

When responding, we may ask you to provide information needed to verify your identity or other necessary information.

7. Changes to This Privacy Policy

We may revise this policy in response to changes in laws, changes in our services, operational needs and other circumstances.

The revised policy takes effect from the time it is posted on this page.

8. Contact

For questions about how we handle personal information, or to request disclosure, correction, deletion or similar actions, please contact us using our contact form.